The Bite Club – General Terms & Conditions for Online Orders

1. Introduction

These Terms & Conditions apply to all orders placed with The Bite Club, 38 The Broadway, Bedford, MK40 2TH, whether through our website or third-party food ordering platforms. By placing an order, you agree to these Terms.

 

2. Orders & Payment

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All orders are subject to availability and acceptance.

 

Prices listed at the time of ordering are final unless clearly stated otherwise.

 

Payment must be completed through the chosen platform before the order is confirmed.

 

3. Allergies & Dietary Requirements

 

Customers must inform us of any allergies or dietary needs before ordering.

 

4. Delivery & Collection

 

Estimated delivery/collection times are provided as guidance only and may vary.

 

For delivery, customers must provide accurate address details. Failed deliveries due to incorrect information may still be chargeable.

 

5. Order Changes & Cancellations

 

Once an order is prepared, it cannot be cancelled or refunded.

 

Any amendments must be requested immediately after ordering and are not guaranteed.

 

6. Refunds & Issues

 

If there is an issue with your order, please contact us within a reasonable time.

 

Refunds or replacements are provided at our discretion and only for valid concerns (e.g., missing or incorrect items).

 

7. Third-Party Platforms

 

Orders placed through third-party services are also subject to their individual Terms & Conditions.

 

Any payment disputes through third-party platforms must be handled directly with the provider.

 

8. Liability

 

The Bite Club is not liable for delays, service issues, or errors arising from third-party platforms or circumstances beyond our control.

 

9. Updates to Terms

We may update these Terms at any time. The version displayed at the time of ordering will apply.