This Privacy Policy explains how The Bite Club, located at 38 The Broadway, Bedford, MK40 2TH, collects, uses, and protects your personal information when you place an order through our website, third-party ordering platforms, or when you contact us directly.

By using our services, you agree to the terms outlined in this Privacy Policy.

​

1. Information We Collect

We may collect the following types of personal data:

Contact information: Name, phone number, email address

Order information: Food orders, preferences, notes, delivery/collection details

Payment information: Processed securely by third-party payment providers (we do not store card details)

Location and delivery information: Address for deliveries

Technical data: Device information, IP address, and website usage (via cookies)

​

2. How We Use Your Information

We use your data to:

Process and fulfil your food orders

Contact you regarding your order or any issues

Improve our menu, services, and customer experience

Comply with legal or regulatory obligations

Handle customer service requests

Prevent fraudulent or harmful activity

We do not use your information for any unlawful purposes.

​

3. Sharing Your Information

We only share your data when necessary, including with:

Third-party ordering platforms (e.g., Deliveroo, Uber Eats, Just Eat)

Payment processors for secure payments

Delivery drivers or courier partners to fulfil orders

Service providers offering website hosting or analytics

We do not sell or rent your personal information.

​

4. Cookies & Website Tracking

Our website may use cookies to:

Improve functionality

Analyse website traffic

Enhance your browsing experience

You can disable cookies in your browser at any time.

​

5. Data Security

We take reasonable measures to protect your information from loss, misuse, or unauthorised access.
However, no online system is 100% secure, and we cannot guarantee absolute protection.

​

6. Your Rights

Under UK GDPR, you have the right to:

Access the data we hold about you

Request corrections of inaccurate information

Request deletion of your data (in certain cases)

Withdraw consent where applicable

Object to certain types of processing

Request a copy of your data (data portability)

To exercise your rights, please contact us using the details below.

​

7. Retention of Information

We only keep your personal information for as long as necessary for:

Completing your order

Meeting legal, tax, and business requirements

Resolving disputes or customer service issues

After this, your information will be securely deleted.

​

8. Third-Party Links

Our website or ordering platforms may contain links to external sites.
We are not responsible for their privacy practices.

​

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, please contact:

The Bite Club
38 The Broadway, Bedford, MK40 2TH
Email: info@thebiteclub.co.uk
Phone: 01234 413077